Question 1

Washing resistance 3-4 grade.

Accepted Answer

What level of washing resistance can it reach? Washing resistance 3-4 grade.

Question 2

Our sublimation ink is suitable for EPSON print head and Ricoh print head printers. The particles are less than 0.2UM, so there is no plugging phenomenon.

Accepted Answer

Does your company's sublimation ink have plugging phenomenon? Our sublimation ink is suitable for EPSON print head and Ricoh print head printers. The particles are less than 0.2UM, so there is no plugging phenomenon.

Question 3

The black PVC card printer come with 230pcs pvc card, 50pcs trays and 100ml each color ink inside of box
The white card printer come with 86*54mm, 70*100mm, 80*120mm card each size 20pcs, 10pcs tray each size and 100ml each color ink inside of box.

Accepted Answer

What consumables are included in the PVC card printer?  The black PVC card printer come with 230pcs pvc card, 50pcs trays and 100ml each color ink inside of boxThe white card printer come with 86*54mm, 70*100mm, 80*120mm card each size 20pcs, 10pcs tray each size and 100ml each color ink inside of box.

Question 4

Black card printer is economical and low printing cost,
This white card printer is an upgraded model.

Accepted Answer

Can you tell me the advantages of the two card printers? 1. Black card printer is economical and low printing cost, 2.The printing effect is very clear.5760*1440dpi3.Not only can print PVC cards, but also CD and DVD.This white card printer is an upgraded model.1. Its packaging size is smaller, saving freight.2. High-precision printing, 5760*2880dpi3. Improve the leakage problem. The printing range is accurate and there is no white border. The special tray design avoids unnecessary waste and waste due to ink stains/dirt on the card after printing.4. Except PS/CDR can be used. Comes with dedicated card editing software (dongle) to edit the information on the card surface.5. Compared with the old machine, the noise of card input and printing is much reduced.6. Metal shell, more high-end and durable7. Multiple sizes for printing. (86*54mm, 70*100mm, 80*120mm)8. Compared with the old model, the printing speed is 8 seconds longer for one card

Question 5

1. We recommend that you use the DTF printer every day
2. Before each printing work, make a print head test first, and then formally print when there is no problem.
3. After printing, it is recommended to use the printer's own cleaning function for cleaning, and then apply the nozzle moisturizing liquid
4. Fill the ink volume according to the print quantity, don't let the excess ink stay in the ink tank.

Accepted Answer

How to maintain the DTF printer?  1. We recommend that you use the DTF printer every day2. Before each printing work, make a print head test first, and then formally print when there is no problem.3. After printing, it is recommended to use the printer's own cleaning function for cleaning, and then apply the nozzle moisturizing liquid4. Fill the ink volume according to the print quantity, don't let the excess ink stay in the ink tank.

Question 6

The cost of printing depends on the size, color, and ink volume settings of the printed pattern. This is not a fixed value.

Accepted Answer

What is the printing cost of the DTF printer? The cost of printing depends on the size, color, and ink volume settings of the printed pattern. This is not a fixed value.

Question 7

of course, We offer one stop solution service for you, The DTF Printer,Powder shaker machine, DTF ink, PET film and Powder, We can offer the good price to you.

Accepted Answer

Do you still provide ink and other consumables？ of course, We offer one stop solution service for you, The DTF Printer,Powder shaker machine, DTF ink, PET film and Powder, We can offer the good price to you.

Question 8

10.3 rip software just the compatibility is better than rip 9.03, 
but because rip 10.3 in china is cracked version, so also need close the antivirus and firewall, 
if do not want close these, then better buy original software.

Accepted Answer

May I know the difference between the 9.03 software and the 10.3 software? 10.3 rip software just the compatibility is better than rip 9.03, but because rip 10.3 in china is cracked version, so also need close the antivirus and firewall, if do not want close these, then better buy original software.

Question 9

Normal working one head can work about 6months, and important about service environment. Worker, inks, media.

Accepted Answer

How long the print head must be changed Normal working one head can work about 6months, and important about service environment. Worker, inks, media.

Question 10

It takes about 110s to print A4 size, the detailed speed depends on the printing accuracy

Accepted Answer

May I know the printing speed of the DTF printer? It takes about 110s to print A4 size, the detailed speed depends on the printing accuracy

Question 11

Of course, we have professional engineers who understand English, who can guide you to install the machine and print test

Accepted Answer

I don't know the printer, can you provide guidance? Of course, we have professional engineers who understand English, who can guide you to install the machine and print test

Question 12

Don’t worry, our printer has a one-year warranty service, but "not including print heads, other ink system (such as damper, etc.) and man-made damage"

Accepted Answer

Does the DTF printer have any warranty? Don’t worry, our printer has a one-year warranty service, but "not including print heads, other ink system (such as damper, etc.) and man-made damage"

Question 13

Sorry, This is new printer, At present, we have no agent in the USA, but we are looking for a suitable agent.

Accepted Answer

Can it be brought in the USA? Sorry, This is new printer, At present, we have no agent in the USA, but we are looking for a suitable agent.

Question 14

Ourselves brand, and use the Epson head

Accepted Answer

What is the brand of the DTF printer? Ourselves brand, and use the Epson head

Question 15

The white grey body DTF printer with circulation system for white, automatic white stirring system, heater system, and cooling system.
1.  there is a stirring device, the ink will not seperate from water and ink during the printing process would not clog;

2. circulation system with special parts, that parts make white ink more uniform, increase the ink volume to avoid white ink get sediment and no air come , make white color output more stable based on long time work ;

Accepted Answer

There are many DTF printers in the market with very competitive prices. What made me choose you? The white grey body DTF printer with circulation system for white, automatic white stirring system, heater system, and cooling system.1.  there is a stirring device, the ink will not seperate from water and ink during the printing process would not clog;2. circulation system with special parts, that parts make white ink more uniform, increase the ink volume to avoid white ink get sediment and no air come , make white color output more stable based on long time work ;3. Cooling system make the printer can long time work without destroy , cool down the temperature because of long time working;4.The platform has a heating device, the ink can dry quickly after printing.Excellent design makes the product more perfect. We not only sell printers, but also have a professional design team to provide customers with more perfect designs and solutions.

Question 16

It can use pigment ink and dye ink, our label printer use the pigment ink,(100ml each color inside of box)

Accepted Answer

What ink does label printer use?  It can use pigment ink and dye ink, our label printer use the pigment ink,(100ml each color inside of box)

Question 17

Any size can be printed as long as it does not exceed the maximum printing range(210mm width).

Accepted Answer

What are different size labels that can be printed with the label printer? Any size can be printed as long as it does not exceed the maximum printing range(210mm width).

Question 18

This is printer and cutter separately, we also offer the cutter machine, Our cutter can work one by one auto continuous cut based the setting. So for roll to roll need work with feeder and receiver.

Accepted Answer

Does the label printer come with a cutting function? This is printer and cutter separately, we also offer the cutter machine, Our cutter can work one by one auto continuous cut based the setting. So for roll to roll need work with feeder and receiver.

Question 19

Yes , you can use the original Epson ink ,but the original ink is dye ink , our material use the pigment ink .

Accepted Answer

So technically run out in the uk ? could i use the same ink as the Epson if i run out in the uk? Yes , you can use the original Epson ink ,but the original ink is dye ink , our material use the pigment ink .

Question 20

The full set of this label printer weight :22-23kgs ;
It's with wood box :68*39*33mm.

Accepted Answer

How much does the printer weigh ? And what size it is ? The full set of this label printer weight :22-23kgs ;It's with wood box :68*39*33mm.

Question 21

Cutter machine use the software : Sign master. label printer can work with any design software like PSD AI CDR ,and by RIP softwave .

Accepted Answer

What software do you use to make the labels ? Cutter machine use the software : Sign master. label printer can work with any design software like PSD AI CDR ,and by RIP softwave .

Question 22

The ink price is 100ml $2.50/bottle , this is normal price ,when you need more than 100 pcs ,please contact out sales .

Accepted Answer

How much is the ink if you supply it ? The ink price is 100ml $2.50/bottle , this is normal price ,when you need more than 100 pcs ,please contact out sales .

Question 23

Sorry ! This is new machine ,At present , we have no agent in The UK , but we are looking for a suitable agent .

Accepted Answer

Can it be brought in the UK ? Sorry ! This is new machine ,At present , we have no agent in The UK , but we are looking for a suitable agent .

Question 24

Sure ,we have produce the inkjet printer inks .

Accepted Answer

Do you provide the ink ? Sure ,we have produce the inkjet printer inks .

Question 25

It can use pigment ink and dye ink ;our printer use the pigment ink ,(100ml each color inside of box ) .

Accepted Answer

What ink does it use ? It can use pigment ink and dye ink ;our printer use the pigment ink ,(100ml each color inside of box ) .

Question 26

Sample price $19.55/roll , A4: $14.85/pack (100 sheets )

Accepted Answer

How much does it cost ? Sample price $19.55/roll , A4: $14.85/pack (100 sheets )

Question 27

Our sticker label is inkjet PET material , we have A3/A4 and roll size , you can check this link: https://www.alibaba.com/product-detail/PET-Waterproof-Printable-Vinyl-Self-Adhesive_1600096454686.html?spm=a2747.manage.0.0.66f571d2cmFsX2

Accepted Answer

If so What type of sticker paper do you provide ? Our sticker label is inkjet PET material , we have A3/A4 and roll size , you can check this link: https://www.alibaba.com/product-detail/PET-Waterproof-Printable-Vinyl-Self-Adhesive_1600096454686.html?spm=a2747.manage.0.0.66f571d2cmFsX2

Question 28

Yes , we have supply this sticker label paper .

Accepted Answer

Do you supply the sticker paper ? Yes ,we have supply this sticker label paper .

Question 29

The information with English.

Accepted Answer

Will the information that comes with the printer be in English or Chinese ? The information with English.

Question 30

Any size can be printed as long as it does not exceed the maximum printing range.

Accepted Answer

What are different size labels that can be printed with the printer ? Any size can be printed as long as it does not exceed the maximum printing range.

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